One-on-one interview means one individual interviewing another, usually a sit-down interview & face to face, or sometimes a telephonic interview. The common type of interviews that fall under one-on-interviews are job interviews, interviews with sport stars, celebrities, politicians, etc. These are generally broadcast on radio and television or published in journals and magazines. Interview transcription services involve documenting everything that the interviewee says, though the interviewer’s questions can be suitably paraphrased. Based on your requirements, the service provider can transcribe a true verbatim or a clean verbatim document.
Clean Verbatim – In an audio recording, when the interviewee responds the content is captured word for word, but we discard the nonverbal utterances such as 'uh..' and 'hmm', 'st-st-stutters', and 'double- doubled' words. Of note, our default transcription falls into this Clean Verbatim transcription type.
True Verbatim - the ‘uhs' and 'hmms’ and 'st-st-stutters' and other nonverbal utterances of the interviewee are also transcribed. A representative number of such utterances are transcribed in such documents that need true verbatim.
If someone says, "I uh…ah...hmmm…uh… just…uh….just came back from work."
This sentence would be transcribed as, "I uh... just…uh…came back from work."
If you need True Verbatim for your documents, please explicitly specify so before initiation of transcription. You can indicate that you would like "True Verbatim" in the comments/notes section during file upload.Please note that True Verbatim is not available on poor quality audio/video recordings or audio that have excessive background noise.
How do you Sign Up with the Best Interview Transcription Services in the Market?
Before you decide to send your work to a transcription service, you need to be completely satisfied that it is a skilled & efficient service provider. There are some criteria to measure the reliability and competence of any service provider.
1.Firstly, ask for a small sample transcript to ensure that the transcription service provider has the technology, expertise and skills to transcribe the digital audio/video recordings accurately and promptly.
2.The transcribers should be able to meet challenging large interview transcription projects efficiently. Time Test them by asking for your transcripts back on a rolling basis, to be uploaded in smaller batches, & check their short-term progress against your overall turnaround time requirements.
3.The transcriptionists should be able to provide verbatim, non-verbatim, or even edited transcription as per your requirements.
4.The transcriptionists should have the capability to fill in any missing pieces of info such as place names, person names, technical terms, subject matter general terms, etc. by researching through the internet and deliver accurate one-on-one interview transcripts.
5.Time coding/time stamping should be available, on demand.
6.Confidentiality and security for your files during file transfer should be guaranteed.
7. Multiple levels of quality check should be in place in order to meet the stringent accuracy norms of television stations, journals, magazines, etc.
8.Customers should have the option of customizing their turnaround time, so that any changes in schedule or sudden deadlines can be met without much stress.
9.Finally but most importantly, affordable pricing with cost savings of 30% to 40%.
Be patient enough and don’t rush in when hiring one-on-one interview transcription services. Research properly and find an experienced & efficient service provider. Ensure that the transcription service has a good reputation in the industry and satisfied clients. The best way to get an idea about their service mentality and responsiveness would be to reach out to their customer service representatives. That way, you can also conduct your own quick one-to-one interview!