Captioning & Subtitle Services
Unlocking the Power of Words: Expert Transcriptions for Every Voice, Every Industry.
Make your content accessible, compliant, and globally discoverable. ADA-compliant closed captions and open subtitles — delivered in SRT, VTT, SCC, and all major formats.
[Music playing] Welcome to today's presentation on digital accessibility and inclusive content design.
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[Music playing] Welcome to today's presentation.
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on digital accessibility and inclusive content design.
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Our goal today is to show you why captions matter.
Diverse Audiences :
Caption services play a vital role in making content accessible to a diverse range of audiences. By adding accurate captions or subtitles to videos, online courses, webinars, and other multimedia content, individuals with hearing impairments can fully engage with the material.
Accessibility Laws :
Many countries and regions have laws and regulations that require content creators and organizations to provide accessible content for individuals with disabilities. Caption services help ensure compliance with these accessibility standards, such as the Americans with Disabilities Act (ADA) in the United States, and similar laws worldwide.
Improved User Experience :
Captioned content leads to an enhanced user experience, resulting in increased engagement and retention. Viewers are more likely to stay engaged with videos, webinars, and online courses when captions are available, as they can easily follow the spoken content. This improved user experience ultimately benefits content creators and organizations by increasing viewer satisfaction and encouraging continued engagement with their content.
What's a Caption / Subtitle?
Spoken dialogue or narrative translated or transcribed shown as captions in cinema or television screen at the bottom is known as subtitle caption.
Closed Captioning (CC) and subtitling are nothing but displaying text on a television and video screen, or simply the visual display that provide additional or explanatory information. And these are typically used as a transcription of the audio portion from videos as it occurs (either verbatim or clean verbatim - in edited form), at times it includes descriptions non-speech elements such as "the door sneaks, the man opens the door, the boy climbs up the stairs etc."). Captions can be of two types such Open or Closed Captioning.
Why Are Subtitles and Captions Used?
Subtitle or Closed captions are created for deaf or hard of hearing individuals to support in understanding and it can also be used as a tool for learning and reading, knowledge to speak for non-native language speakers. Subtitles or Captions can also be used by audiences who simply wish to read a transcript along with the programed audio.
Vimeo video is a "niche" video-sharing website. Unlike the proverbial YouTube that encompasses everything under the sun, this platform has been the favorite of artists—e.g., animators, filmmakers and musicians.
Simply put, Vimeo is a great tool to share and promote one's artistic work. As of this writing, it has more than 14 million members, which are expected to further expand in the next coming years.
Videos with a lot of views usually rank higher than others; hence, one of the main goals of a savvy Vimeo user is to increase his viewership and followers. One way to do this is to include captions and subtitles, which could also broaden the international reach of his videos. In fact, Search Engine Optimization (SEO) experts suggest having closed captions translated into other languages.
This is where Captions and Subtitle Services can be valuable. They utilize only professional transcriptionists, editors, and proofreaders — no speech recognition or automatic caption programs.
While some video-sharing websites have automatic captioning feature, SEO experts discourage its use because of its high error. This is particularly true for videos whose narrators or actors have heavy accent. Also, background noise, conversations containing jargons and hifalutin words, and overlapping speakers also contribute to the blunders made by automatic speech programs.
Simply put, auto-captions and their gibberish subtitles do not result in higher search rankings. In fact, downloading and uploading the automatic transcript result could lead to Google penalizing the video.
Furthermore, speech recognition gaffes can make even the most creative, motivating videos seem unpleasant or too comical to watch. Of course, this can spell disaster to anyone who wants to promote his artistic work. For this reason, Captions and Subtitle Services can be of great help. EIS plays the key role producing high quality time-synced subtitles and captions in the following formats but not limited to…
Online Video Streaming Subtitle or Caption Formats:
- SubRip (.SRT)
- SubViewer (.SUB)
- YouTube Captions (.SBV)
- WebVTT
- Timed Text Markup Language (.TTML)
- StereoLithography (.STL)
- Source Code Control / Scenarist Closed Caption (.SCC)
Captioning Services We Provide
Every caption format and delivery method — for every platform, audience, and compliance requirement.
Closed Captions (CC)
Viewer-controlled text that can be toggled on or off. Includes dialogue, sound effects, and speaker identification. Standard for broadcast TV, streaming platforms, and online video.
Open Captions (Burned-In)
Permanently embedded captions visible to all viewers without any toggle. Ideal for social media autoplay, silent-view environments, and accessible film screenings.
Subtitles & Multilingual
Translated text for viewers who speak a different language from the video's original audio. Expands your audience globally across YouTube, Vimeo, streaming platforms, and broadcast.
Live Event Captions (CART)
Real-time captioning for live webinars, conferences, lectures, and events. Provided via Communication Access Realtime Translation (CART) for full ADA compliance.
Educational & E-Learning
Captions for online courses, university lectures, training videos, and educational content — formatted to meet platform requirements for Coursera, Canvas, Blackboard, and more.
Social Media Captions
Optimized captions for Instagram Reels, TikTok, Facebook, and LinkedIn videos — including square-format and vertical video captioning with on-brand styling.
How It Works
From video submission to broadcast-ready caption files — fast, accurate, and ADA compliant.
Submit Your Video or URL
Share your video file, YouTube link, Vimeo URL, or any video format. We accept MP4, MOV, AVI, MKV, WMV, and direct links from all major video platforms.
Caption Style & Format Confirmed
We confirm your preferred caption style (closed, open, or subtitle), target format (SRT, VTT, SBV, etc.), and any special requirements such as multi-speaker identification or custom styling.
Professional Captioning & Sync
Our trained captionists produce time-synced, accurately formatted captions. Every file undergoes quality review to ensure precise synchronization and 99% accuracy.
Delivered Broadcast-Ready
Receive your caption files in the formats you need — SRT, VTT, SBV, TTML, SCC, or burned-in video — ready to upload to YouTube, your streaming platform, or broadcast system.
Submit Your Video or URL
Share your video file, YouTube link, Vimeo URL, or any video format. We accept MP4, MOV, AVI, MKV, WMV, and direct links from all major video platforms.
Caption Style & Format Confirmed
We confirm your preferred caption style (closed, open, or subtitle), target format (SRT, VTT, SBV, etc.), and any special requirements such as multi-speaker identification or custom styling.
Professional Captioning & Sync
Our trained captionists produce time-synced, accurately formatted captions. Every file undergoes quality review to ensure precise synchronization and 99% accuracy.
Delivered Broadcast-Ready
Receive your caption files in the formats you need — SRT, VTT, SBV, TTML, SCC, or burned-in video — ready to upload to YouTube, your streaming platform, or broadcast system.
Why Choose Expert Info Services
ADA & WCAG Compliant
Our captions meet ADA (Americans with Disabilities Act), WCAG 2.1 AA, and FCC broadcast standards. Protect your organization from compliance risk while serving all viewers.
99% Accuracy — No AI Errors
Auto-captions from YouTube and other platforms average 60–80% accuracy. Our human captionists deliver 99% accuracy — capturing every word, sound description, and speaker correctly.
All Caption Formats Delivered
We deliver in SRT, VTT, SBV, TTML, STL, SCC, and burned-in video — the full spectrum of caption formats for every platform, broadcaster, and streaming service.
Multilingual Subtitle Support
We provide translated subtitles in 50+ languages — starting from your English transcript. Expand your content to global audiences on YouTube, Netflix, broadcast, and beyond.
Fast Turnaround
Standard delivery in 24–48 hours. Rush options available for same-day and 8-hour delivery. Dedicated SLA agreements for broadcast and enterprise clients.
Custom Styling & Placement
Custom font, color, size, and placement options available to match your branding guidelines. Essential for social media content, brand videos, and broadcast productions.
Captioning You Can Trust
ADA-compliant, broadcast-ready, and 99% accurate — for every platform and audience.
ADA Compliant
Meets US accessibility law
Broadcast Ready
FCC standards met
99% Accuracy
Human captionists
7+ File Formats
SRT, VTT, SBV & more
50+ Languages
Multilingual subtitles
24hr Turnaround
Rush options available
Platforms & Use Cases We Caption For
Captioning By the Numbers
99%
Accuracy Rate
Human captionists vs AI
466M
Deaf & HoH Viewers
Globally need captions
85%
Silent Video Views
Captions capture these viewers
7+
File Formats
SRT, VTT, SCC & more
EIS vs Auto-Captions vs DIY Captioning
| Feature | EIS Professional Captioning | Auto-Captions (AI) | DIY Captioning |
|---|---|---|---|
| Accuracy Rate | ✅ 99% guaranteed | ❌ 60–80% avg | ⚠️ Varies by skill |
| ADA / WCAG Compliance | ✅ Fully compliant | ⚠️ Usually not compliant | ⚠️ Depends on knowledge |
| Caption File Formats | ✅ SRT, VTT, SBV, TTML, SCC | ⚠️ Limited formats | ⚠️ Must format yourself |
| Time Synchronization | ✅ Frame-accurate sync | ⚠️ Often misaligned | ⚠️ Time-consuming |
| Multilingual Subtitles | ✅ 50+ languages | ❌ Not available | ⚠️ Requires separate translator |
| Sound Effect Descriptions | ✅ Included for CC | ❌ Not captured | ⚠️ Often missed |
Ready to Make Your Content Accessible?
ADA-compliant, broadcast-ready captions delivered in any format — starting at $0.99/min. No compliance risk, no accuracy gamble.
Get a Free Quote →Transparent Pricing
Per audio minute pricing. Volume discounts available for ongoing captioning projects.
Standard
$0.99
per audio minute
⏱ Turnaround: 48 Hours
- ✓ 99% Accuracy
- ✓ SRT File Included
- ✓ Time-Synced
- ✓ Speaker ID
- ✓ ADA Compliant
Priority
$1.25
per audio minute
⏱ Turnaround: 24 Hours
- ✓ 99% Accuracy
- ✓ SRT + VTT Files
- ✓ Time-Synced
- ✓ Speaker ID
- ✓ ADA Compliant
- ✓ Sound Descriptions
Rush
$1.75
per audio minute
⏱ Turnaround: 8 Hours
- ✓ 99% Accuracy
- ✓ All Format Files
- ✓ Time-Synced
- ✓ Speaker ID
- ✓ ADA Compliant
- ✓ Sound Descriptions
- ✓ Priority Queue
Broadcast, Enterprise, or High-Volume?
Custom pricing for TV broadcasters, streaming platforms, online course creators, and organizations needing ongoing captioning support with dedicated SLAs.
Request Custom QuoteWhat Clients Say
“EIS captions all of our Coursera and LMS course videos. The accuracy is consistently 99%+, the SRT files sync perfectly, and our accessibility compliance scores have improved significantly since switching to them.”
Jennifer Callaway
eLearning Director · Apex Learning Group
Boston, MA
“My videos started appearing in Google search results after I started using EIS captions. The SRT files upload perfectly to YouTube Studio. My watch time is up 40% in three months — captions make a huge difference.”
Daniel Osei
YouTube Content Creator · Tech Unboxed Channel
Atlanta, GA
“We use EIS for all our broadcast closed captions. FCC-compliant SCC files, perfect sync, and they've never missed a deadline in two years. Their turnaround is genuinely impressive for the volume we send.”
Sarah Prentiss
Communications Manager · Regional Broadcast Network
Chicago, IL
Caption FAQ's
1What are caption services, and what types of content can be captioned?+
2Why is captioning important for content creators and organizations?+
3How accurate are the captions provided by caption services?+
4Can I request specific formatting or styling for my captions?+
5What is the difference between open captions and closed captions?+
6What caption file formats do you deliver?+
7Do your captions meet ADA and FCC accessibility standards?+
8Can you provide captions in languages other than English?+
9How do you handle sound effects and non-speech elements in captions?+
10What is the difference between captions and subtitles?+
Captioning Insights
The ADA Captioning Compliance Guide for Content Creators
Everything you need to know about ADA, WCAG 2.1 AA, and FCC captioning requirements — and how to protect your organization from accessibility lawsuits.
Coming SoonSRT vs VTT vs SCC: Which Caption Format Does Your Platform Need?
A plain-English breakdown of every major caption file format — what each is for, which platforms require which format, and how to choose the right one.
Coming Soon85% of Videos Are Watched on Mute — Why Captions Are Non-Negotiable
The data on silent viewing, how open captions improve social media engagement, and the measurable ROI of captioning your video content.
Coming SoonMake Every Video Accessible to Everyone.
ADA-compliant captions, broadcast-ready formats, 99% accuracy. Trusted by eLearning providers, broadcasters, YouTube creators, and enterprise teams across the USA.