Interviews aim to identify potential witnesses and locate them as early in the litigation as possible. Investigators (e.g., attorney lead interviewer or in-house counsel) should realize that aside from their clients, peripheral players might also give critical information that will help them prepare the â€œrightâ€ interview questions geared to the main players.
Furthermore, documents may also help investigators identify potential witnesses and obtain their names and contact information. Nowadays, the proliferation of Internetâ€”specifically the use of social media such as Facebook and LinkedInâ€”could make the process of locating people much easier compared to previous decades.
Some professionals also make locating people whose whereabouts are unknown a living. Skip tracers and private investigators are good examples. While both are useful resources, the latter is believed to be more experienced and thus typically demand higher service fees; hence, their service is generally recommended only for finding critical witnesses.
Advertising in which the witness is requested to contact the investigators could also help, although this is usually treated as a last resort. Typical examples include ad in the newspaper or a poster in a high-traffic location near the accident site.