Terms & Conditions

EIS shall issue an invoice in accordance with the agreed quotation supplied prior to commencement of the work or supply of the service, or alternatively its standard tariff of charges from time to time in US Dollar, unless other arrangements with Customer are made in writing.

Payments are due at the time of placing your order online. Regular Clients offline orders are due within 15 days of the date of invoice or as agreed by EIS.

In the event that any amount remains unpaid after the period of time specified on the invoice, EIS reserves the right to discontinue, withhold or suspend products or services to Customer.

No refund shall be applicable once the process of any material has commenced, unless EIS does not complete the contract or EIS uses its discretion to refund if the Customer gives notice that they do not wish to continue with the service.

Customer rights and obligations under this Customer Agreement may not be enjoyed by a third party or transferred or assigned directly or indirectly without the prior written consent of EIS.

If Customer sells any of EIS's products or services to a third party it shall do so on terms which are not inconsistent with this Customer Agreement.

Expert Info Services LLC. respects the intellectual property of others, and we request our users to do the same. If you believe that any of your work has been copied in a way that constitutes copyright infringement, you should notify EIS of your breach of claim in accordance with the procedure set forth below.

A notification of claimed copyright breach should be emailed to support@expertinfoservices.com. You may also contact us by mail:

You agree not to engage in any of the following prohibited activities in connection with the EIS Services:

Copying, distributing, or disclosing any part of the EIS Services in any medium; using any automated system to access the EIS Services in a manner that sends more request messages to EIS Services servers than a human can reasonably produce; transmitting spam, chain letters, or other unsolicited email; attempting to interfere with or compromise the system integrity or security; uploading invalid data, viruses, worms, or other software agents; collecting or harvesting any personally identifiable information; using EIS Services for any commercial purposes beyond what is agreed; impersonating another person or conducting fraud.

You are solely responsible for all audios, videos and other data ("User Content") that you upload, post, publish or display or email or otherwise use via the Services. You agree that any User Content that you upload does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights.

EIS takes no responsibility and assumes no liability for any User Content that you or any other User or third-party posts or sends over the EIS Services.

EIS takes great care to provide accurate and complete transcripts; however, we do not accept liability arising from inaccuracies which may howsoever occur. This includes but is not limited to: a typing error or errors, inaccuracies due to inaudibility either because of poor or quiet diction, strong accents or poor quality, distorted recordings and background noise, accidental misrepresentations of facts with regard to contractual discussions, illegibility of hard copy materials.

EIS understands to keep the customers confidential information strictly confidential. Your contact details or any other information you provide to EIS Services will not under any circumstances be sold, rented, loaned or otherwise disclosed to any third party without your written consent. We will happily sign a non-disclosure or confidentiality agreement should you require it.

A thorough analysis of all EIS Services information networks and systems will be conducted on a periodic basis to document the threats and vulnerabilities to stored and transmitted information. Based on the periodic assessment, measures will be implemented that reduce the impact of the threats by reducing the amount and scope of the vulnerabilities.

EIS cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. For further details read our Privacy Policy.

This agreement may be changed, modified or amended from time to time and we reserve the right to do so. For this reason, it is recommended that you visit EIS Privacy Policy and Terms pages on a regular basis.

Any concerns or requests or questions regarding EIS Services' Terms of Use can be submitted in writing via email at support@expertinfoservices.com or by post to address given below: