Privacy Policy

Your trust is our priority. Learn how we protect your information and maintain total confidentiality.

Our Commitment

At Expert Info Services (EIS), we recognize the importance of our clients' privacy and confidentiality. We are committed to providing and maintaining industry-leading confidentiality and security standards. As an EIS customer or a user of our Web and mobile applications, you agree to this Security Policy.

Secure Infrastructure

EIS Services maintain a secure online platform with SSL 128-bit encryption. All client accounts are password protected, and passwords are stored in a secure, encrypted format. Access to the site is fully auditable.

Personal Information

We collect contact details (name, email, phone, address) solely for service performance and invoicing. Information recorded within transcripts is not collated or analyzed by EIS.

Medical Data Security

Sensitive medical records receive additional safeguards. We are committed to HIPAA compliance and use a dedicated medical transcription team familiar with PHI (Protected Health Information) protocols.

Confidentiality & NDAs

All employees and subcontractors sign binding confidentiality agreements. Your data will never be sold, rented, or disclosed to third parties without your written consent.

Document Handling

Completed documents are returned via HTTPS protocol. We maintain a full audit trail of all file access, recording exactly when and by whom documents are accessed.

Risk Management

We conduct periodic analyses of threats and vulnerabilities to our networks. Physical access to information processing areas is restricted to authorized personnel.

Medical Billing Excellence

EIS offers your medical practice incomparable customer service, HIPAA compliance, and the most advanced medical billing expertise.

  • Lower costs & higher accuracy
  • Enhanced cash flow
  • Fewer denials & less errors
  • Complete HIPAA compliance
  • Eco-friendly 'olive-green' office
  • Improved staff confidence

Contact Privacy Team

support@expertinfoservices.com

Edison, NJ - 08820