100% Human Transcription Services USA

It means your audio or video file is transcribed entirely by a trained human specialist — from start to finish. No AI software, no automated speech recognition, no machine learning algorithm touches your file. A real person listens, types, and reviews every word. At EIS, this has been our standard since 2015.

Human transcriptionists understand context, domain terminology, accents, and audio nuances that AI systems cannot reliably process. A medical transcriptionist knows that 'hypertension management' isn't 'high tension management'. A legal transcriptionist knows 'voir dire' isn't 'vwar deer'. AI guesses — humans know. We consistently deliver 99% accuracy versus AI's typical 85–95% on clean audio (and far worse on real-world recordings).

Yes. Our human transcription process is HIPAA-compliant for medical and healthcare content. All transcriptionists handling medical files are HIPAA-trained, sign Business Associate Agreements (BAA) when required, and your files are stored on AES-256 encrypted servers with strict access controls. Unlike most AI cloud transcription tools, we do not share your data with any third-party processors.

AI produces a draft instantly. But that draft typically requires 30–60% correction time before it's usable. Human transcription at EIS delivers a finished, quality-checked document in as little as 4 hours on rush orders. When you factor in the editing time that AI output demands, human transcription is often faster end-to-end — and always more accurate.

We have domain specialists for legal (depositions, court hearings, arbitration), medical (clinical dictation, operative reports, patient notes), academic (lectures, focus groups, interviews), business (board meetings, earnings calls, HR interviews), media (documentaries, podcasts, broadcast), and more. Your file is always matched to a transcriptionist with relevant domain experience.

Yes — every single transcriptionist signs a legally binding Non-Disclosure Agreement before accessing any client file. This applies regardless of the content type. For legal matters, additional confidentiality protocols apply. For medical files, HIPAA training and BAA agreements are in place.

We accept all major formats: MP3, MP4, WAV, WMV, MOV, M4A, AAC, FLAC, AVI, and more. We also handle legacy media including cassette tapes, microcassettes, VHS recordings, reel-to-reel tapes, and audio CDs — which is valuable for archival projects, legal discovery, and historical research.

Our pricing is per audio minute — transparent, with no hidden fees. Rates vary by turnaround speed (Extended 6–10 days, Standard 24–72 hours, Rush 4 hours), audio quality, and number of speakers. Starting from $0.84/min. Contact us for a custom quote based on your specific files and volume.

Yes. We have human native-speaker transcriptionists for Spanish, Mandarin, French, Arabic, Hindi, Portuguese, Russian, Korean, Japanese, and 40+ additional languages. These are real human specialists — not AI translation layers — ensuring accurate transcription in each language.

Yes. We offer both verbatim transcription (every word, filler, pause, and non-verbal expression captured exactly as spoken) and intelligent/clean-read transcription (edited for readability while preserving meaning). Verbatim is standard for legal proceedings. We follow your preference for every other content type.